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FAQ

How does it work?

The Handset uses IPL (Intense Pulsed Light), which is a modern type of laser hair removal used for long-term, pain-free hair removal. When our Handset is used on your hair, it absorbs the IPL which then heats and destroys the targeted hair cells.

Is it safe?

Absolutely! Many studies have been completed around the world which prove the safety and effectiveness of our Handset’s technology for hair removal. Forms of IPL are also commonly uses in laser-clinics globally, however we’ve brought it to you in a safe, convenient and more affordable at-home Handset.

Does it hurt/what does it feel like?

Unlike in-clinic laser and other forms of hair removal our Handset is completely pain-free!

Is this permanent hair removal?

Our Handset offers extremely long lasting results however no form of laser hair removal is permanent, even at the clinics. Just be careful when companies claim “permanent” hair removal, as this term technically means that there will be no regrowth of hair for 6 months. To maintain long-term results we advise using our Handset once a week for 8 weeks, then just once every 3 months for maintenance.

Which areas of my body can I use this on?

You can use your handset on your whole body, including your Brazilian and face (just be sure to not get too close to your eyes).

How many times do I need to use it until I see results?

As Soon You Start using The products You Will Start Showing the result on Your Body.

Should I shave before using it?

Yes, you need to shave the areas you wish to target before using your handset.

Does the handset come with a warranty

Yes, our handsets come with a 12-month warranty.

Do I need to wear eye protection?

No, eye protection is not required whilst using our Handset. Our Handsets have been designed with a sensor and will not pulse a light unless the entire window is pressed against your skin. That being said, you should never try and look directly into the light as it flashes.

How many years will this product last?

Our handsets have a use-life of 600,000 flashes, which will last well over 12 years if used as directed.

How powerful is this product and what is the energy output?

Our handsets have an energy output of 4.9J/cm2, this means it is ideal for safe hair removal, and is also approved for effective at-home use.

Can I use other hair removal methods during in-between treatments?

Please only shave when required in-between your treatments as waxing, plucking, or epilating all remove the entire root of your hair, your hair is what absorbs our Handset’s light to ultimately remove the hair.

Are there any reoccurring costs?

No, unlike laser-clinics and shaving our handset is a one-time purchase. There is no need for replacements or refills. Simply plug in and go!